Terms

for the conclusion of an accommodation contract

§ 1 Scope of application and conclusion of contract

(1) These General Terms and Conditions apply to accommodation contracts for the temporary provision of vacation accommodation for recreational and vacation purposes in accordance with Section 549 (2) No. 1 BGB. The accommodation is provided exclusively for temporary use; the accommodation may not be used as a main or secondary residence or registered with the residents' registration office.

(2) By submitting your booking request digitally using the form provided by us, you are submitting an invitation to submit an offer to us. The accommodation contract is concluded on the one hand with the offer in the form of the booking confirmation by us, and on the other hand with the transfer of a deposit in accordance with the booking confirmation by you or a person authorized by you.

(3) Upon conclusion of an accommodation contract, the applicant assumes full liability for compliance with the contractual obligations of other registered roommates.

(4) The householder's rights remain with the accommodation provider for the entire duration of the contract.

§ 2 Services

(1) Only the persons specified in the booking request are entitled to use our vacation accommodation.

(2) Electricity costs, water costs, final cleaning, towels, bed and table linen are included in the price of our vacation accommodation, unless otherwise stated in our price list.

(3) The accommodation is available from 16:00 on the day of arrival. On the day of departure, the accommodation must be vacated by 10:00 a.m. at the latest.

(4) You are obliged to treat the accommodation with care and to vacate it immediately upon expiry of the accommodation contract. Any damage caused by you or a fellow traveler must be compensated. On your departure, the accommodation and the inventory must be handed over in the same condition as when you arrived.

§ 3 Smoking ban

(1) Smoking and the use of e-cigarettes, vaporizers, shishas and similar products within the building is prohibited for fire safety reasons and to maintain the quality of the accommodation. This does not apply to medical inhalation devices (e.g. nebulizers for respiratory therapy).

(2) A contractual penalty of 150 euros will be charged in the event of a breach of this prohibition. The guest is at liberty to prove that less or no damage was incurred.

(3) In addition, we reserve the right to charge the actual cleaning costs incurred to remove the residues (e.g. odor or discoloration) as well as proven lost income due to lack of usability of the accommodation.

§ 4 Payment of the accommodation price; down payment

(1) Before the accommodation contract is concluded (after confirmation by us), a deposit of 20% of the total price, but at least 50 euros, must be paid.

(2) The remaining costs are to be paid on arrival on site.

(3) The deposit must be credited to our account by the date stated on the booking confirmation.

§ 5 Withdrawal; Cancellation costs

(1) Should you withdraw from the booking, we recommend that you do so in writing for reasons of proof.

(2) If the contract is canceled shortly after booking and the cancellation does not fall within one of the periods specified below or if the deposit is higher than the flat rates specified below, the deposit will be forfeited as a cancellation fee.

(3) The following cancellation fees apply:

• Cancellation 60 to 30 days before the start of the contract: 25% of the price

• Cancellation from the 29th day before the start of the contract: 50% of the price

(4) You are at liberty to prove that we have incurred less damage or no damage at all than stated in the flat rates. We are entitled to invoice any higher costs incurred against proof.

(5) We are entitled to terminate the contract without notice in cases of force majeure, e.g. war, natural disasters, strikes, destruction of accommodation or other correspondingly serious reasons.

§ 6 Liability

(1) We are liable within the scope of our duty of care for the conscientious preparation and correctness of the service description.

(2) Circumstances that do not directly affect the accommodation itself are not part of our services and are therefore outside our area of responsibility.

(3) We only assume warranty and compensation for damages within this framework. Our liability is limited to the agreed accommodation price, insofar as damage is not caused by us either intentionally or through gross negligence.

(4) The above limitations of liability do not apply to damages resulting from injury to life, limb or health or to damages caused by an intentional or grossly negligent breach of duty on our part or on the part of our vicarious agents.

§ 7 Complaints; duty to cooperate

(1) In the event of complaints, you must immediately demand remedy directly from us.

(2) You are obliged to cooperate in the event of service disruptions within the framework of the statutory provisions in order to contribute to the elimination of the disruption and to minimize any damage that may arise.

(3) If you do not fulfill this obligation through your own fault, you are not entitled to any claims in this respect.

§ 8 End of contract and eviction

(1) The accommodation contract ends automatically at the end of the agreed accommodation period.

(2) After expiry of the accommodation period, the accommodation must be vacated immediately. If the accommodation is not vacated on time, we reserve the right to enforce the eviction after setting a deadline to no avail.

(3) In the event of late vacating, we are entitled to demand a pro rata fee for each hour or part thereof in accordance with the daily rate as well as compensation for demonstrably lost subsequent bookings.

§ 9 General

(1) The ineffectiveness of individual provisions of the accommodation contract shall not result in the ineffectiveness of the entire accommodation contract. The same applies to these General Terms and Conditions. The invalid provision shall be replaced by the statutory provision.

(2) With the booking request, you and the travel participants specified in the registration acknowledge these terms and conditions and the content of the booking request in a legally binding manner.

§ 10 Consumer dispute resolution

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 11 Place of jurisdiction and applicable law

(1) German law shall apply.

(2) The place of jurisdiction for disputes arising from this contract for registered traders, legal entities under public law or special funds under public law is Osterode am Harz. For consumers, the statutory jurisdiction regulations apply.

Status: January 7, 2026